Career Center

Looking for a position where you can enjoy a high level of autonomy while benefiting from the support of a network of experienced veterinary leaders? 

Buckeystown Veterinary Hospital is a busy, multi-doctor veterinary practice in Frederick, Maryland seeking a leader with vision and tenacity, who can partner with a new Medical Director in leading the team to be the best veterinary practice in the area.   

The Practice Manager has shared authority and decision-making responsibilities over all business aspects of the hospital. In partnership with the Medical Director, the Practice Manager plays a vital role in the hospital managing day-to-day operations, allowing the medical team to devote their time to delivering the highest quality veterinary care. The Practice Manager ensures the highest level of service and care are provided to clients and patients and optimizes the growth of the hospital. The Practice Manager operates an effective and productive hospital team, ensures a safe and engaging hospital environment, and seeks to continually improve the patient care, client service, medical quality and business performance of the hospital.

Buckeystown Veterinary Hospital is a VetEvolve network practice.  VetEvolve owns over 30 practices, concentrated in Maryland, Virginia, Tennessee, West Virginia and Pennsylvania.  As reflected in our motto “Happy Here”, VetEvolve works to not only help our clients and their pets live healthy, happy lives but also to ensure local leaders, doctors, technicians, and support staff grow in their careers with the same happiness. We prioritize our people above all else — investing in our dedicated team members to provide the support they need to do what they love. 

Why choose to grow your career with VetEvolve?

• Strong likelihood of career advancement for high performers - over 40% of VetEvolve's central team are a result of internal promotions
• Industry-leading team member retention rates
• A network of supportive, highly experienced professionals for consultation and collaboration
• Routine regional and company-wide meetings to foster collaboration and growth

Duties

Human Resource Management

• Responsible for recruiting, retention, coaching of staff
• Provide phase training of new team members, and plan for CE and training of existing staff
• Conduct regular staff meetings and doctor meetings in collaboration with the Medical Director
• Create a positive, motivational culture for team members embodying VetEvolve’s Core Values: Serve, Evolve, Commit, Trust, Create, Care
• Troubleshoot and resolve employee concerns
• Implement safety and security procedures

Business Operations

• Analyze workflows to plan for efficient scheduling of staff and doctors
• Monitor KPIs determined by VetEvolve such as payroll, inventory, revenue etc.
• Understand the revenue centers, importance of each one, and can analyze performance critically
• Manage expenses of the hospital in order to reach EBITDA goals
• Collaborate with Regional Manager and Medical Director on organic growth initiatives.
• Set hospital performance goals and design strategies for meeting those goals
• Oversee inventory management system 
• Manage the usage of the hospital’s software to ensure client/patient records are entered consistently and correctly
• Oversee the maintenance of  hospital equipment 
• Promote continuous quality improvement
• Perform other duties as needed and assigned

Core Competencies

• Excellent communication skills - written and verbal
• Promote a cooperative working environment, and show enthusiasm and willingness to perform as necessary to help the practice function as a unit
• Maintain a positive, cooperative and professional relationship with team members
• Work in a timely and efficient manner
• Desire to innovate, create, and implement new ideas and processes
• Attention to detail with strong organizational skills

Requirements

• At least 2 years veterinary practice management experience
• Google Suite and Microsoft Office knowledge

About Buckeystown Veterinary Hospital

As a people-focused organization, VetEvolve works to not only help our clients and their pets live healthy, happy lives but also to ensure doctors, technicians, and support staff grow in their careers with the same happiness. We prioritize our people above all else — investing in veterinarians and their teams to give them the support they need to do what they love: provide great care. Contact us for a confidential career discussion to discover how VetEvolve can help you take the next step toward a flexible and fulfilling professional journey.

Connections working at Buckeystown Veterinary Hospital